Privacy Policy

Effective: November 12, 2026 · Sea Ridge Strategy Group LLC

1. Who is responsible

Sea Ridge Strategy Group LLC (Wyoming, United States) operates Accordion From Zero and is responsible for your personal information. To contact us about privacy, use the form on our Contact page (/en/contact/).

2. What we collect

Account details: your email address, optional name, language preference, whether you opted in to news, and the date you accepted our Terms. Your password is handled by our sign-in provider (Netlify Identity) and is never visible to us.

Learning activity: which exercises you answered and whether they were correct, lessons you completed, and practice time from the practice timer and tools. Before you create an account, this is linked to a random identifier stored in a cookie in your browser.

Membership and payment information: your plan, status, renewal date, and the identifiers Stripe gives us. Card details are collected and stored by Stripe, not by us.

Site analytics: pages viewed, language, the website you came from (domain only), campaign tags in links (UTM), and events such as starting a lesson or opening checkout. We don’t record IP addresses in analytics. Only if you allow it do we store a random visitor ID in your browser to count unique visitors.

Messages you send us through the contact form (your name, email, topic and message). Our form provider, Netlify, also records the sender’s IP address and browser type with each message to filter spam. Our hosting provider keeps basic technical logs for security and reliability.

3. Why we use it

To provide the service: create and secure your account, save your progress, unlock lessons you are entitled to, process memberships and send transactional emails such as receipts, renewal and cancellation confirmations (necessary to perform our contract with you).

To understand and improve the site and lessons, using aggregate analytics (our legitimate interests, or your consent where the law requires it).

To send occasional news about new courses, only if you opt in. You can opt out at any time from your Account page.

To keep the service secure, prevent abuse, and meet legal, tax and accounting obligations.

4. Who we share it with

We don’t sell your personal information and we don’t share it for cross-context behavioral advertising. We share it only with service providers that process it for us: Netlify (hosting, database, sign-in and forms), Stripe (payments and billing), and our email delivery provider. We may also disclose information when required by law or to protect our rights and users.

Our providers are based in the United States, so your information is processed there. Where required, we rely on appropriate safeguards for international transfers.

5. How long we keep it

Account and learning data: until you delete your account. Progress saved in a browser without an account: deleted automatically after about 13 months without use, or sooner if you delete it. Analytics events: deleted automatically after 25 months. Email delivery records: 13 months. Billing records: as long as tax and accounting laws require (usually up to 7 years), without your learning data.

6. Your rights and choices

From your Account page you can download your data, correct your name and language, opt out of news, and delete your account and progress. You can also contact us to access, correct, delete or restrict the use of your information, object to processing, or withdraw consent. We will respond within the time the law requires and won’t discriminate against you for using your rights.

Depending on where you live (for example California and other US states, the European Economic Area, the United Kingdom, or Mexico), you may have additional rights under local law, including the right to complain to your data protection authority.

7. Children

The service is not directed to children under 13, and we don’t knowingly collect their personal information. If you believe a child under 13 created an account, contact us and we will delete it.

8. Security

We use encrypted connections (HTTPS), secure cookies, server-side access checks and reputable providers. No system is perfectly secure, so please use a strong, unique password.

9. Cookies

See our Cookie Policy for the cookies and browser storage we use.

10. Changes

We will post any changes here with a new effective date, and email account holders about material changes.